Resident Select is a tailored sales support tool built for the Aged Care, Home Care & Retirement Village industries to increase revenue, reduce costs and risks whilst providing financial clarity for both customers and staff.
See what Resident Select can do for you
Set yourself apart in the Aged Care market.
Can you afford to be without it?
Features
Client Cost calculators
- Calculates Age Pension, MTCF & BDF
- RAD & DAP calculations
- RAC & DAC based on your refurbishment status and <> 40% ratio position
- RAD Refund Guide and Internal Client Profile Calculator
Inbuilt Brochure
- Easy to maintain visual overview of your services with text and photos
Reporting for Management
- Detailed information for planning, coaching and management
- Assess your sales activity at a glance
Client Relationship Management System (CRM)
- Wait List (permanent and respite)
- Customer details, reminders and activities recorded
- Email Functionality with inbuilt templates for easy communication
Legal Agreements
- Aged Care Agreements at the touch of a button
Benefits
Aged Care Organisation
- Reduce unnecessary appointments and admission delays
- Differentiate yourself from your competitors
- Measure sales performance
- Empower staff with resources to do their jobs more efficiently
- Keep up to date with the funding changes
Facility Manager/Sales Advisor
- Show customers the affordability of your facility immediately
- Understand a customer’s financial position prior to entry
- Inbuilt brochure supports the delivery of key information to customers
Aged Care Customer
- Provides detailed reports that quickly increases financial clarity
- Payment options clearly explained
Support your Home Care customers
to make informed purchases quicker.
Features
Budgeting Tool
- Matches customers entitlements and budget with your services
- Include up-front purchases as well as ongoing services
- Suitable for self-funded customers
Reporting for Management
- Detailed sales activity and reporting for planning, coaching and management
- Assess your sales activity & referral performance at a glance
Inbuilt Brochure
- Easy to maintain visual overview of your services with text and photos
Legal Agreements
- Home Care Agreements at the touch of a button
Client Relationship Management System (CRM)
- Customer details, reminders and activities recorded
- Email functionality with inbuilt templates for easy communication
Benefits
Home Care Organisation
- Improved revenue by reducing your customers unspent funds balances
- Differentiate yourself from your competitors
- Measure sales performance
- Empower staff with resources to do their jobs more efficiently
- Keep up to date with funding changes
Case Manager / Care Advisor
- Reduce unnecessary visits and highlight what’s affordable immediately
- Understand your customer’s true needs
- Easy to maintain list of service offerings
- Reduce double entry of data using API functionality
Home Care Customer
- Know quickly what can be purchased with your government
- Ensures clear and concise conversation
- Quicker service delivery
- See what’s affordable with a simple report
Help your customers make informed decisions
with our CRM and customer facing sales tools.
Features
Client Relationship Management System (CRM)
- Customer details, reminders and activities recorded
- Email functionality with inbuilt templates for easy communication
Reporting for Management
- Detailed information for planning, coaching and management
- Assess your sales activity and referral sources
Inbuilt Brochure
- Easy to maintain visual overview of your services with text and photos
Benefits
Retirement Village Customer
- Provide detailed information about your services that customers can view in the comfort of their own home
- Customers can share key information with others via a detailed online interactive brochure
Village Manager/Sales Advisor
- Enables staff to track interactions with potential customers
- Inbuilt brochure supports the delivery of key information to customers
Retirement Village
- Reduce unnecessary sale delays
- Differentiate yourself from your competitors via brochure mode
- Measure sales performance via detailed reporting
- Empower staff with resources for improved efficiency
Supported Every Step
Built and supported by an Industry leader in Home Care and Aged Care. Training & friendly phone support whenever you need it.